MANILA — The commuting public cannot wait any longer for a better service from the Metro Transit Line-3 (MRT-3), a senator told the Department of Transportation (DOTr) on Wednesday.
Senator Nancy Binay made this remark after the DOTr on Monday promised an improvement of MRT-3 services by the end of February this year.
Transport Secretary Arthur Tugade said the DOTr had already ordered spare parts for the train system.
Binay pointed out that the train suffered almost daily breakdowns while waiting for the spare parts to arrive.
“Ilang taon na pong nagtitiis ang ating mga commuters sa mababang kalidad ng serbisyo, at lalo pang lumala ang estado nito sa nagdaang mga araw (Our commuters have been bearing with poor-quality service for many years and our current state gets worse every day),” Binay said in a press statement.
“Our commuting public cannot wait any longer for a better and commensurate service for the fare they pay,” she added.
Binay also wanted to know if the public could expect more trains, shorter queues, and more space in stations by February.
The Department of Transportation (DOTr) terminated its maintenance contract with Busan Universal Rail Inc. (BURI) last November 2017.
While awaiting the arrival of a new maintenance provider, the DOTr formed a maintenance transition team which was now in charge with the railway’s maintenance and procurement of parts.