MANILA – After a video advertisement citing reasons why Malaysia is better than the Philippines for global investors made rounds over social networking sites, officials of the business process outsourcing (BPO) company Aegis Malaysia conveyed their apology yesterday for creating the video.
Philippine Ambassador to Malaysia J. Eduardo Malaya told the Philippine embassy in Kuala Lumpur that he received the Aegis BPO Sdn Bhd officials who personally expressed their apologies for the video.
“Aegis senior vice president-Corporate Divya Dutta and associate vice president for Human Resource P. Ganesan said that they did not authorize the uploading of the video, which was created by a local agency,” the embassy said.
The company also has reiterated how it values its relationship with the Philippines and how it is indebted to the country for the company’s continuous success.
Aegis also released a statement of apology via their Facebook saying:
“We regret the upload of the recent video, which was developed locally by an agency and uploaded in error and the contents were not approved by Aegis Corporate.
“Aegis has had a great experience in the Philippines and this has been one of the keys to our success.”